Flight attendant Nigel Ogden was entering the cockpit when he heard the crash and saw the pilot being sucked out.

In the image, Ogden can be seen holding the pilot's legs while the copilot attempts to descend quickly to reach a safer altitude.

As the copilot attempted to contact air traffic control to make an emergency landing, Ogden began to suffer frostbite.

Most of the crew thought the pilot was already dead, but Ogden continued to hold on. He also feared that if he let go, the body might collide with the plane's engine, wing, or stabilizer, causing further damage.

The only thing I knew for sure was that the pilot was sliding further and further out the window and his head was repeatedly hitting the fuselage.

After a 15-minute flight with a broken window, the plane landed safely at Southampton Airport. Ogden suffered frostbite on his face, damaging one of his eyes; he also dislocated his shoulder.

The pilot miraculously survived with ulcers and multiple fractures in his arms and hands.

A subsequent investigation revealed that the wrong size screws were used in the window installed just 27 hours before the flight. Of the 90 screws used, 84 were 0.026 inches (0.66 mm) undersized.

The other 6 screws were the correct gauge but 0.1 inches (2.5 mm) too short. The screws should have been 0.8 inches, not 0.7 inches.